Your Coverage at a Glance
Our comprehensive warranty reflects our confidence in the quality and durability of Medal Equipment products.

Compressor Warranty 5 Years
Full coverage on all compressors for refrigeration units, ensuring long-term performance for your cooling equipment.

Parts & Labor 3 Years
Full coverage on all compressors for refrigeration units, ensuring long-term performance for your cooling equipment.

Service Standards
- 24/7 Technical Support
- 48-Hour Service Response
- Nationwide Certified Technicians
- Preventative Maintenance Plans

Sustainability Meets Performance
Our Eco Smart line of equipment is designed to reduce environmental impact without compromising on the performance professional kitchens demand.
''Our EcoSmart line of equipment is designed to reduce environmental impact without compromising on the performance professional kitchens demand.''

Jennifer Lee
Culinary Director - Portland
Frequently Asked Questions
Everything you need to know about our warranty coverage and service process.
What's covered under the warranty?
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What voids the warranty?
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How do I get service under warranty?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
What's not included in the warranty?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Who do I contact for warranty questions?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

''Our EcoSmart line of equipment is designed to reduce environmental impact without compromising on the performance professional kitchens demand.''

Jennifer Lee
Culinary Director - Portland
